SHIPPING & RETURNS
SHIPPING POLICY
DELIVERY
Once we receive your order you can expect for it to be dispatched within 3-5 working days as many of our items are made to order. We currently only dispatch within the UK.
POSTAGE COSTS
Express
1 to 3 business days
£3.99 GBP
Standard
2 to 4 business days
£2.99 GB
RETURNS
We have a 14 day return policy (excluding Personalised/Custom items)which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at xoxoandcouk@gmail.com. with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.